Privacy Policy: What This CrownGreen Guide Knows About Its Readers
This policy takes effect on 15 October 2026 and explains what personal data the editorial team behind this CrownGreen Casino guide collects, why, for how long, and what you can ask us to do with it. In short, reading the pages leaves a server log entry and, if you accept them, a few cookies; writing to the editors leaves an e-mail. Nothing about your CrownGreen account, deposits, withdrawals or verification documents ever reaches this site, because this site is not the casino.
Who is responsible for your data
The controller of the data described here is the editorial team that publishes this guide, reachable at [email protected]. The team decides what is collected and for which purpose. It has no access to CrownGreen’s player database and does not receive data from the casino about who registers, deposits or withdraws after reading a page here.
CrownGreen Casino is a separate controller for everything you do on its own site: the sign-up form, the identity document, the selfie and the proof of address it may request before a withdrawal, your payment details and your gameplay. That processing is governed by the casino’s own privacy notice, not by this policy.
What this site does not hold
None of the following ever passes through this site:
- your CrownGreen login, password or account balance;
- card numbers, bank details, e-wallet identifiers or deposit history;
- identity documents, selfies or proof-of-address files uploaded for verification;
- bonus activity, wagering progress or free-spin winnings;
- live chat transcripts between you and the casino’s support.
The guide links to the casino and describes its rules; it does not sit between you and the casino.
Data inventory: what is collected, when and for how long
| Data | When it is collected | Purpose and basis | Kept for |
|---|---|---|---|
| Server log: IP address, requested page, time, browser type | Every page view | Keeping the site running, detecting abuse and errors; our legitimate interest in a working site | 30 days, then deleted or anonymised |
| Functional cookie: display preferences | When you change a setting such as a collapsed table | Remembering your choice; necessary for the function you asked for | Until you clear your browser, at most 12 months |
| Analytics cookie: aggregated page statistics | Only after you accept it in the cookie banner | Seeing which pages are read and where readers leave; your consent | 13 months, revocable at any time |
| E-mail to the editors: your address, name if given, message text | When you write to [email protected] | Answering your question, correcting a figure, handling a privacy request; our legitimate interest and, for privacy requests, our legal obligation | 24 months after the last message in the thread |
Cookies and how to refuse them
The site sets one functional cookie without asking, because it only stores a display choice you made yourself. The analytics cookie is set only after you click accept in the banner that appears on your first visit; declining it changes nothing in how the pages read. You can withdraw consent later by clearing the site’s cookies in your browser, after which the banner appears again on the next visit.
Who else sees the data
The editors use service providers to run the site and read their mail. Each provider acts on the team’s instructions under a written agreement and may not use the data for its own purposes:
- a hosting provider, which stores the pages and writes the server log;
- an e-mail provider, which delivers and stores messages sent to the contact address;
- an analytics provider, which receives page statistics only if you accepted the analytics cookie.
No reader data is sold, rented or passed to advertisers. The editors do not share your e-mail with CrownGreen Casino, and the casino does not share player data with the editors. Data is disclosed to a public authority only where a legal obligation requires it.
Transfers outside your country
Hosting and e-mail providers may store data in a country other than the one you live in. Where that country does not offer the same level of protection as yours, the transfer rests on contractual safeguards agreed with the provider.
How the data is protected
Pages are served over an encrypted connection. Access to the server log and the mailbox is limited to the editors and protected by individual credentials with two-step sign-in. Log files are rotated automatically on the schedule in the inventory above. If a breach affecting your data were discovered, the editors would inform you by e-mail where an address is known, and the supervisory authority where the law requires it.
Your rights and how to use them
Depending on the law of the country you live in, you may have the right to:
- ask whether the editors hold data about you and receive a copy;
- have an inaccurate e-mail address or name corrected;
- have your messages deleted, unless a legal obligation requires keeping them;
- object to processing based on legitimate interest, such as the server log;
- withdraw consent to the analytics cookie at any time;
- receive the data you provided in a machine-readable form.
Send any request to [email protected] from the address the request concerns, so the editors can be sure it comes from you. A request is answered within one month; if it is complex, the editors tell you within that month that more time is needed. If you are not satisfied with the answer, you can complain to the data-protection authority in your country.
Minors
This guide is written for adults and describes a gambling service. The editors do not knowingly collect data from anyone under 18. If you believe a minor has written to the contact address, tell the editors and the message will be deleted.
Changes to this policy
The policy is dated at the top. When a provider, a retention period or a cookie changes, the date is updated and the changed section is revised. A change that widens the purposes for which data is used takes effect only for data collected after the new date.